Bee Interview Ready Terms and Conditions
Last updated: 14/10/2024
Welcome to Bee Interview Ready. By booking and using our online interview services, you agree to the following terms and conditions. Please read them carefully.
1.1. All bookings must be made and paid for in advance through our website.
1.2. Payments are securely processed through Stripe.
1.3. If payment is not received, the session will be cancelled.
2.1. Cancellations:
Cancellations made with a minimum of 24 hours notice prior to the scheduled interview time will receive a full refund.
Cancellations made with less than 24 hours notice will not be eligible for a refund.
If we need to cancel for any reason, efforts will be made to alert you, the client, as soon as possible, and rescheduling/refund will be offered.
2.2. No Shows:
If you do not attend the scheduled interview (no-show), no refund will be provided.
2.3. Refunds:
If you are not satisfied with the service, you must inform us at the end of the call to be eligible for a full refund.
Refund requests made after the call has ended will not be accepted.
Digital products, including ‘Securing Your Dream STEM Job: My Proven Secrets’ e-book, and ‘Ultimate STEM Interview Questions Bank’, are non-refundable.
3.1. If you are late for an appointment, please understand that respecting the following clients, we will finish at the agreed time.
3.2. We will wait a maximum of 15 minutes past the scheduled start time. If you do not join the call within this 15-minute window, the session will be cancelled, and no refund will be provided.
4.1. We are not responsible for any technical issues on the client's end, including but not limited to internet connectivity problems, software malfunctions, or hardware failures.
4.2. In the event of technical issues on our end, we will reschedule the interview at no additional cost to you, or refund you in full.
5.1. Rescheduling requests must be made at least 48 hours prior to the scheduled interview time.
5.2. Rescheduling requests made with less than 48 hours notice will be considered on a case-by-case basis and may incur additional fees.
6.1. All information shared during the interview process will be kept confidential and will not be disclosed to any third parties without your consent.
7.1. We expect all clients to conduct themselves professionally and respectfully during the interview.
7.2. Any form of abuse, harassment, or inappropriate behaviour will result in the immediate termination of the session without a refund.
8.1. Bee Interview Ready does not act as a recruitment consultant and does not guarantee the outcome of any actions taken during or after the coaching sessions. You are responsible for your own results.
8.2. Our practice interview sessions do not guarantee that you will secure a job offer. However, by improving your confidence, providing opportunities to practise, receive feedback, and reflect, you will increase your chances of success in the recruitment process.
8.3. The sample questions provided are for guidance purposes only to aid your preparation and are not guaranteed to be asked in your interview. They are based on our extensive experience as interviewers and reflect the variety of interview approaches and formats you may encounter.
9.1. All materials, recordings, and information prepared by us or used during the delivery of the coaching are protected by copyright and all relevant intellectual property rights, which belong to us. You can print the materials we send to you. Please note that recording any sessions without our prior consent is prohibited.
9.2. This coaching relationship, along with all information (physical or verbal) that you share with us as part of this relationship, is confidential. We will both keep information related to the coaching confidential, except where required by law, where it is publicly known, or where either of us has received specific approval from the other.
9.3 We will both process, store, and handle data related to the coaching lawfully, fairly, and transparently for the purposes of the coaching. Once our coaching relationship has ended, we will securely store your information for two years before safely deleting it. Our privacy policy is available at https://www.beeinterviewready.com/privacy-policy.
10.1. Bee Interview Ready reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly.
10.2 By booking a practice interview with Bee Interview Ready, you acknowledge that you have read, understood, and agreed to these terms and conditions.
For any questions or concerns, please contact Debz@beeinterviewready.com.
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